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Adresses & Presentations

DAY 1 – 30 April 2009

Speakers:

Special addresses by

Session 1 – The banking world in the middle of a crisis - Perspectives and impact for financial inclusion

This session aimed at analyzing the effects and impact of the current financial crisis on retail banking markets and the real economy, in developed and developing countries, and envisage the global response needed and the role that savings banks can play to restore confidence and stabilize markets. It also looked at the topic of financial inclusion in this particular context, which will at the same time increase the vulnerability of the most precarious categories of the population and increase the commercial and regulatory pressure on financial institutions.

Chair: José Antonio Olavarrieta, President WSBI

Speakers:

Session 2 – Achieving financial inclusion through savings and retail banking activities

This session focused on the definition of savings and socially committed retail banks’ vision of inclusive finance, given the impact of globalisation on their market conditions and their product and service offer. It also discussed how they can build on their assets (e.g. decentralised networks, involvement in remittances activities, microcredit, financial education etc) to further enhance their leadership in providing access to finance to the largest parts of the population.

Chair: José Luis Mardones, President BancoEstado, Chile

Speakers:

Session 3 – Financial inclusion from an international and regional perspective

This session looked at progress made to improve financial inclusion, from an international and regional perspective. It highlighted successful regional and international solutions launched, and seek to define how best policy and initiatives developed at global level can be combined with a regional/national approach.

Chair: Chris De Noose, WSBI Managing Director

Speakers:

PARALLEL WORK SESSIONS

4.1. Technological innovation, the magic wand for sustainable progress of financial inclusion?

This interactive session looked at how innovation and technology can support the provision of adapted financial services in an efficient manner, and how they can help retail financial players to adapt to the new needs of their clients, with a view to reach full financial inclusion. It also assessed if and how this should have an impact on banks’ business strategy, in terms of alliances with technology companies for example.

Moderator: Yongyuth Tariyo, Senior Executive Vice President, Government Savings Bank, Thailand

Panellists:

4.2.  Contribution to social and financial inclusion through CSR, philanthropy and foundations initiatives

This interactive session explored how savings banks contribute to improving social and financial inclusion through their CSR initiatives, including through their philanthropy activities. The involvement and key role played by savings banks’ foundations in this field was specifically highlighted, with a focus on how the social and community investment activities of the institutions represented strengthen and support the social and financial inclusion efforts developed by the savings banks.

Moderator: Joël Guerriau, Director General, Fédération Nationale des Caisses d’Epargne, France

Panellists:

DAY 2 – 1 May 2009

Session 5 – Looking Forward – A roadmap for the 10 coming years

Based on experiences developed by savings and socially committed retail banks and other public and private actors, this session focused on lessons learnt and seeked to identify the key success factors to improve further the level of financial inclusion. It aimed at defining the core steps needed to enlarge financial access and contribute to alleviation of poverty, taking into account the international economic, financial, social and societal evolving context.

Chair: Jose Antonio Olavarrieta, President WSBI

Speakers:

Conclusions and Closing

This session presented the conclusions and main messages of the Congress, which underline the commitment of savings and socially committed retail banks to pursue their two-fold objective of offering accessible products and services to all layers of the society, while being efficient and competitive market players in an increasingly globalised environment, based on their sustainable business model.

Speakers: